They don't come any better than Roger. We have had Volvo's for years--Currently one ten years old, one seven--V Shop keeps them going. We never worry that we are being sold something we don't need or that problem will be misdiagnosed. Roger is very courteous; always explains thoroughly. We drive the cars with confidence that they are in good shape. Shop is very clean; car is returned washed, shined, with "mechanic mat," and radio on the same station you left it at!!